FAQ

You can download teh UC01 user guide here.

On the product package label and at the bottom of the product, on the data plate.

Any device charged via USB, with up to 2.5A of current.

UC01 is designed to work with supplies of 100-240V AC, 50/60Hz. This means it is compatible with all mains supplies across the world. However, wall sockets may differ between the countries, please confirm the type of socket used in the country where you want to use UC01.

We produce three versions:

  1. Type A: United States, Canada;
  2. Type C: Italy; San Marino; Vatican; Andorra; Austria; Bulgaria; Denmark; Estonia; Finland; Germany; Greece; Hungary; Iceland; Latvia; Lithuania; Luxembourg; Netherlands; Norway; Portugal; Romania; Slovenia; Spain; Sweden; Turkey; Belgium; Czech Republic; France; Monaco; Poland; Slovakia; Lichtenstein; Switzerland;
  3. Type G: Cyprus; Ireland; Malta; United Kingdom.

Wipe the UC01 with a damp cloth (do not use solvents or detergents) or an antistatic cloth.

If the device is not charging, please recheck that the UC01 power cable and the device’s charging cable are connected appropriately.

Unplug the UC01 power cable from the wall socket, disconnect the charging cable from the UC01 then confirm that the UC01 power cable is plugged into UC01 body firmly. Insert in the UC01 power plug back into the wall socket, connect your USB charging cable to UC01 (making sure of the orientation), and finally connect your device.

Still not working? Contact Punkt. here.

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