The MP01 is a quad-band GSM (2G) phone; it does not function with the 3G or further networks. It is necessary to consult your provider regarding GSM (2G) support on your network: the MP01 will work wherever there is GSM (2G).
You can check the network bands available in your area at the following link:
GSM (2G) service was or will be shortly dismissed in the following countries:
The Punkt. MP01 works with a micro-SIM. The phone comes with an adapter for a nano-SIM in its box.
We recommend you use a micro-SIM rather than a nano-SIM.
It depends on your operator. Some offer a second SIM.
It is possible to turn on call-forwarding on your smartphone and take calls on the same number, even when the smartphone is switched off.
Because the phone is sold unlocked, the MP01 will work with a local SIM in any country when you are travelling abroad.
The MP01 can store a total of 2000 contacts with a maximum of 3 numbers each.
The MP01 can store a total of 1000 entries (inbox, outbox and sent messages).
No, they are not supported on the MP01.
For the first charge, we suggest to leave the MP01 under charge for at least 24 hours to correctly educate the battery. Then a complete charge from fully-drained takes up to two hours when using the supplied charger and cable.
No, the MP01 battery cannot be changed.
The MP 01 has a nominal battery life of 290 minutes talk time and 500 hours standby. Please note that the battery life varies due to the conditions of usage, especially the GSM signal strength.
The predictive text of the MP 01 supports Danish, English, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish and Swedish.
You can use the MP01 Import Tool as a support to import contacts onto the MP01. This tool cleans the .vcf file from unneeded info such as pictures, lowering its size and making it compatible with the MP01 memory available.
The first step is to export the contacts from your computer, in a vCard format.
If you are using a Mac, your options to export contacts in a .vcf file are:
Mac Contacts application
Outlook via browser
If you are using a PC, your options to export contacts in a .vcf file are:
Now open the MP01 Import Tool in Google Chrome.
Upload the vCard that has just been exported, make any adjustments required within the MP01 Import Tool, and download the final, modified vCard file, saving it on your desktop.
Connect the MP01 to your computer via USB cable and copy the modified vCard onto it.
Disconnect the MP01 and go to Contacts -> Manage Contacts -> Restore Contacts
Select the vCard file that you have just transferred. Your contacts will now be automatically saved on the MP01.
With MP01, search for a network by using MENU->Settings->Connectivity->Network, then selecting Manual. The MP01 will start to look for an available signal in the area.
It is also possible that 2G signal in the area is very weak. You can check the 2G signal availability here https://www.gsmarena.com/network-bands.php3
If NO SERVICE is shown, this means that there is no signal.
If NO SIM is shown in an intermitted way, please clean the SIM connector – the metal parts. The best is to use pure ethanol to clean (no alcoholic beverages).
Please try to adjust the volume once you are on a call ( button + on the right part of the phone). Kindly note that it is important that you do so while you are on the call.
If you try to increase the volume while you are not on a call you will only modify the ringtone volume.
The default passcode is 7658.
The passcode can be modified going to Menu -> Settings -> Security -> Phone passcode.
It is extremely important to memorize the new passcode set for future resets.
If the passcode is forgotten or lost, a reset of the software is needed. To reset the software, the client must ship the phone to our headquarter at his/her own expenses after informing the customer service about the issue through the online support section here.
Please remove the modified passcode before returning the phone for a replacement or a refund.
They can both be found on the backside of the MP01 box. If you do not have the box, you can find the IMEI number within your phone info. To find it please take your MP01, go to Menu > About > About this phone.