The serial number can be found on the rear of the product on the back cover, or on the external sleeve of the original packaging.
Wipe the AC01 with a damp cloth (do not use solvents or detergents), or an antistatic cloth.
In case of contact with liquids:
Please note: Liquid damage is not covered by warranty.
Replace with new IEC LR44 batteries and close.
Type: IEC LR44
Ensure that the battery plus sign is facing upwards .
The AC01 has three batteries: one for the clock and alarm and two for the light. The batteries work for separate functions and therefore may not need replacing at the same time.
Replace clock batteries (battery compartment showing the clock icon).
Use battery type: IEC LR44.
Contact our customer service here if you still have problems.